Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
The time frame of an order delivery is divided into two parts:

Total Delivery Time = Processing Time + Shipping Time

Processing time: 1~5 business days
Shipping time: 7~20 business days

Shipping Detail:

Free Shipping

All estimated/typical delivery time are derived from real-world data collected from past orders. They are approximate times for reference only.
Shipping times will be affected by public holidays; manufacturers and couriers will limit their operations at these times. This is out of our control.

Note For Taxes:
For most of the countries, our customers do not need to pay import fees, duties or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, UK, and Canada, etc.) may need to pay duties or VAT according to your countries' levying rules.
We are excited to offer international shipping to most destinations in the world. The super savings option will take 10 to 20 business days. For faster delivery, we offer Express Shipping Service that can ship to most of the international location in 7 to 12 business days. If you have any further questions, please contact our customer services at support@billpopular.com

Our Guarantee

Returns

Our Guarantee
Return or exchange within 14 days from the delivered date.

Request:

1.Items received within 14 days from the delivered date.

2. Items received unused, undamaged, unwashed and in original package.

3. We do not offer return on earrings, underwears

4. Return shipping fees are at the customer's own expense.Original shipping fees are non-refundable (shipping fees will depend on your location and weight of the package)

5. We do not accept returned items that were sent back directly without address that we send

6. Please send the item(s) back to us through a local mail office instead of express services like DHL, UPS, TNT, and FEDEX.
 （If you choosing one of the above-mentioned fast deliver options you might incur in import taxes and the delivery might be delayed due to the customs clearance process.）

Additional non-returnable items:Gift cardsDownloadable software productsSome health and personal care itemsTo complete your return, we require a receipt or proof of purchase.Please do not send your purchase back to the manufacturer.There are certain situations where only partial refunds are granted (if applicable)Book with obvious signs of useCD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been openedAny item not in its original condition, is damaged or missing parts for reasons not due to our errorAny item that is returned more than 15 days after deliveryRefunds (if applicable)Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.Late or missing refunds (if applicable)If you haven't received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.If you've done all of this and you still have not received your refund yet, please contact us atsupport@billpopular.comSale items (if applicable)Only regular priced items may be refunded, unfortunately sale items cannot be refunded.Exchanges (if applicable)We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@billpopular.com.GiftsIf the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.If the item wasn't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.ShippingTo return your product,Please contact our Customer service at support@billpopular.com to get the return address. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.Depending on where you live, the time it may take for your exchanged product to reach you, may vary.If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.